[OUTAGE ALERT] Incident Postmortem

Incident Report Description: Our primary upstream provider had ~2 minutes of downtime [12:09PM PST to 12:11PM PST] due to a bad BGP route filter being applied. Our monitoring platform indicated our secondary upstream provider was down, but this was a false positive. Customer traffic failed over to secondary upstreams as expected, with sub 1 ... Read More »

21st Feb 2023
Planned Maintenance: February 20 -- 1300 to 2000 PST

Notice for a planned maintenance window while we perform network upgrades to our core infrastructure. During this time, we expect no noticeable impact to users.


20th Feb 2023
[OUTAGE ALERT] Incident Postmortem

Incident Report Description: Transit outage on Primary and Secondary up-streams at approximately 22:42:33 (UTC+00:00) until 22:44:32 (UTC+00:00) 2/03/2023 Root Cause: One of the line cards in our core routing platform started to act up which triggered an automatic restart of the MX line cards to bring them all back on-line and in ... Read More »

3rd Feb 2023

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