[OUTAGE ALERT] Incident Postmortem

Incident Report Description: Our primary upstream provider had ~2 minutes of downtime [12:09PM PST to 12:11PM PST] due to a bad BGP route filter being applied. Our monitoring platform indicated our secondary upstream provider was down, but this was a false positive. Customer traffic failed over to secondary upstreams as expected, with sub 1 ... Read More »

21st Feb 2023
Planned Maintenance: February 20 -- 1300 to 2000 PST

Notice for a planned maintenance window while we perform network upgrades to our core infrastructure. During this time, we expect no noticeable impact to users.


20th Feb 2023
[OUTAGE ALERT] Incident Postmortem

Incident Report Description: Transit outage on Primary and Secondary up-streams at approximately 22:42:33 (UTC+00:00) until 22:44:32 (UTC+00:00) 2/03/2023 Root Cause: One of the line cards in our core routing platform started to act up which triggered an automatic restart of the MX line cards to bring them all back on-line and in ... Read More »

3rd Feb 2023
Ryzen and High Frequency Migrations!

We will be migrating all Ryzen and High Frequency EPYC customers to new, faster, and bigger nodes. What is changing: Double the RAM for both Ryzen and High Frequency VPSes HDD Block Storage included for Ryzen VPSes Monthly recurring prices for both base plans will not change despite the additional resources. When is it ... Read More »

16th Jan 2023
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